Business fit
Test whether the product solves the actual workflow problem, supports the required users and produces evidence tied to the target outcome.
RESOURCE · FRAMEWORK
AI vendor evaluation framework.
A comparison structure for evaluating whether a vendor fits the business problem, enterprise environment, control expectations and operating model.
Architecture and security
Review integration patterns, identity, data flows, deployment options, isolation, logging, resilience and enterprise security requirements.
Governance and operations
Assess evaluation controls, permissions, human oversight, auditability, monitoring, incident handling and change management.
Commercial clarity
Understand pricing drivers, usage assumptions, implementation dependencies, support boundaries, exit options and portability constraints.
EVALUATION QUESTIONS
Questions that reveal operational fit.
- What evidence demonstrates fit for our actual workflow and data?
- How does the product integrate with identity, systems and approval paths?
- What information is stored, processed or exposed to external services?
- How are evaluation, monitoring and material model changes handled?
- What happens during outages, incidents, termination or migration?
- Which costs vary with usage, scale, integrations or support requirements?
COMPARE THE OPTIONS